Q— What do you proof or edit? A— WordSharp proofs and copyedits manuscripts including, but not limited to, historical fiction, nonfiction, screenplays, short stories, science fiction and teleplays. See a full list of services below.
Q— What do you fix in a manuscript?
includes grammar, typographical errors, misspellings, punctuation, clarity, comma usage and splices, sentence fragments, run-on sentences, subject-verb disagreement and verb tense.
includes all of the above AND the following: citation style, flow, transition, phrasing ambiguities, audience appropriateness, organization, structure, theme, rhetorical consistency, levels of diction, lexical register, rhythm, word choice and colloquialisms.
Q— How will I know what has changed in my manuscript? A— If you send your documents in Microsoft Word format, WordSharp will return two copies to you when the work is complete. One is the original with changes highlighted. The other is the final version of your document.
Q— Will my manuscript be edited the way I want? A— All of our manuscript editors have advanced degrees and years of experience as teachers, published authors and professionals in various disciplines. We provide the right manuscript editor for your needs.
Q—Do I need the latest version of Word or do I have to use a PC for WordSharp's editing to work? A—No, the editing function has been a long-time feature of Word and the files we send you work with a PC or Mac.
Q—Do you work in formats other than Microsoft Word? A—Yes, we accept many other formats but we prefer MS Word.
Q— What about citation style and formatting? A— Our manuscript editors ensure that your documents comply with your style requirements. Specify whether you are using APA, AMA, MLA, Chicago, Turabian, Harvard, CSE, Bluebook or something else.
Q— How long does it take for your book editing services? A— A member of our staff can usually respond within a few minutes. We complete longer submissions within one to three days. A manuscript editor will accept the project only if we can have the finished documents back to you before your deadline.
Q— How much will it cost to professionally edit my manuscript? A— We offer manuscript proofing for just a penny a word [$.01/word]. If you want our full manuscript editing service, manuscript proofing, style editing and structure, the total cost is just three cents per word [$.03/word].
We offer discounts for longer documents. Please contact Client Serviceswith a description of your document and we’ll quote you the lowest rate possible.
Q— What are the payment options?A— We currently accept Visa, MasterCard, American Express, Discover, bankcards and PayPal payments.
Q— What are book proofreading and editing services rates based on? A— Word count and your choice between manuscript proofreading, manuscript editing and ghostwriting. Unlike other proofreading and editing service companies, we do not have confusing per page or per 1,000-word rates or vague quotes. We provide exact per word figures for ghostwriting, manuscript editing and proofing services. Send us your document and specify editing or proofreading.
Q— How do I get a word count? A— Send your document to us. We'll calculate the amount and send you an email invoice with a link to your payment options.
Q— Is there a minimum charge for manuscript proofreading and editing services? A— To cover administrative costs, there is a minimum three-dollar [USD] charge. To avoid the minimum charge, you may send more than one document per order.
Q— What about confidentiality? A— WordSharp considers the issues surrounding intellectual copyright and confidentiality to be crucial. Only your manuscript editor and a WordSharp Managing Editor have access to your submission. Each of our staff is required to sign a copy of the Confidentiality Agreement, which ensures that under no circumstances can an employee share your documents with anyone outside of WordSharp. If you require a separate non-disclosure agreement, contact us. Unless you request otherwise, all client files are deleted after sixty days. WordSharp does not sell, trade, transfer, rent or share ANY client information with ANY other party. All documents reviewed by our manuscript editors remain the intellectual property of you, the original author. In keeping with our strict confidentiality, WordSharp never releases the names of clients or book titles without prior consent. For further information, view our Privacy Policy.
Q— Do you rewrite documents? A— We offer ghostwriting services for authors. We offer suggestions to improve the organization of your documents when rewriting is not an option.
Q—How do I take advantage of the referral program? A—Refer someone to WordSharp and receive a 10% finder’s fee. They should include your name and email address when submitting their document. The person you refer receives a 10% discount too.
|
Q— What about payment security? A— WordSharp makes use of the most powerful and updated security measures including the industry standard in encryption (128-bit Secure Socket Layer). This is the highest level of security commercially available and is the same standard of security used in cash machines (ATMs) and by many retail stores. In order to protect your credit card information, we have partnered with PayPal to offer you the most trusted financial transaction system on the Internet. The entire payment process is conducted through their secure website. No banking information or credit card data is ever collected or stored by WordSharp.
Q— How about copyright? A—Our clients always maintain ownership and copyright. WordSharp and its employees make no claim on your copyright, and we do not require credit or acknowledgement beyond the fees for the services rendered. It is a commonly accepted practice for some writers to creditWordSharp as their manuscript editor and this is always appreciated.
Q— What are your credentials? A— All of our manuscript editors and proofreaders must, at a minimum:
-
Be native speakers of the language they edit
-
Have at least three years of professional experience as a manuscript editor
-
Have an advanced degree
-
Provide samples of their editing and proofreading work
A typical WordSharp manuscript editor has more than fifteen years of professional experience, and is published in his/her chosen field.
Q— What if I’m not satisfied? A— WordSharp is a professional company focused on our clients. We provide the best service possible. Each document is proofed twice before returning it to you. If you are not completely satisfied, you can re-submit it for further editing/proofing or contact Client Servicesfor a refund. We are committed to your satisfaction.
Q— How is your guarantee? A— WordSharp is confident that our proofreading services are among the best in the industry. If you find that our manuscript editors have missed a proofing error, contact Client Services. We will promptly correct the error and provide a refund in accordance with our guarantee policy.
Q— Do you have manuscript editors who can work with Australian English or British English? A— Yes, specify what type of English you need when you place your order.
Q— What are your business hours? A—Manuscript editors are available nearly twenty-four hours a day, seven days a week. Our administrative staff is available between 6 a.m. and 6 p.m. CST (GMT -6); we answer emails within twenty-four hours.
Q— Where are you? A— Our international headquarters is based in Chicago, Illinois USA. Your communications are channeled through this office.
Q— How can I contact you? A— If you read our FAQ and still have a question, its best to contact Client Servicesby email.
Q— I check everything; why do I need you? A— Even the best writers benefit from an impartial, professional and thorough look at their work. Manuscript editors recognize things in your manuscripts that become unnoticeable to you. After you have done several drafts, reviewing and revising your words, that familiarity with the manuscript results in your filling in missing words and skipping over errors when you read.
Q— When you're done, will my work be ready to publish? A— Your manuscript will be print-ready subject to the state of the document when submitted to us and subject to individual publisher specifications.
Q— You won't change my special formatting, will you?A— No, we work on all sorts of styles, dialects, special kinds of formatting and other types of creativity. If there is something you do not want us to edit, mention this when you email documents.
Q— May I explain something to my manuscript editor? A— If you have questions after we've done some work for you, a Client Servicesrepresentative will be happy to relay your comments and queries to your manuscript editor and then send the answers back. WordSharp does not have manuscript editors and clients talk to each other before or during the process. Your audience will not be able to chat with you while they read your manuscript. It must be able to stand on its own merit, and your manuscript editor has to be able to review your work objectively. Additionally, after you choose your service option, your manuscript is quickly routed directly to a staff member who is familiar with, and appreciates, your type of work.
Q— May I quote my manuscript editor to promote my work? May I use the WordSharp name to promote my work? A— Any feedback you receive from your manuscript editor is for the purpose of improving your work. WordSharp does not endorse or promote specific documents or manuscripts.
NEW! Link to the WordSharp manuscript editing Facebook page. Let us know and receive an email with a discount code good for 5% off of your next document.
Still have questions? Contact us directly with your manuscript editing questions. One of our chief editors will be more than happy to discuss your project with you and provide any additional information you may require. |
