Jurisdiction
WordSharp is governed by the laws of the State of Illinois in The United States. By accepting these Terms and Conditions all users submit to the jurisdiction of the courts in that state.
Indemnification
Any client or visitor to the site agrees to indemnify and hold WordSharp and anyone associated with WordSharp harmless from any and all claim or demand, including but not limited to reasonable fees and costs for the service of an attorney, or as may be made by any third-party due to or arising from use of the site or service, or violation of these Terms and Conditions by the client or visitor, or infringement of any intellectual property or other right of any person or entity by the client or visitor. WordSharp gives no assurances or warranty regarding the accuracy, currency or applicability of any of the website contents in relation to specific situations and particular circumstances, and disclaims all liability with respect to such information.
Service Quality and Standards
WordSharp strives to provide complete satisfaction through our high quality editing service. All texts are proofread, edited and/or otherwise produced to a high and exacting standard. WordSharp does not guarantee that proofreading or editing are perfect and error free. WordSharp is not obligated to refund the cost of the service in part or in full in the case of an edited, proofread or formatted text deemed less than perfect. Please see the details of our guarantee.
WordSharp is not liable for incidental, indirect, consequential, special, punitive, or exemplary damages, including loss of business, lost revenues or profits, or loss of data related to this service. This exemption applies to any claim, loss, or injury based on errors or omissions, interruptions, or any other inaccuracies that may appear on the WordSharp website or in and text that we alter or produce.
Financial Fraud or Theft
WordSharp is not liable for the fraudulent use of any credit card or other payment method that may be used to purchase its services.
Refusal or Denial of Service
WordSharp reserves the right to deny or refuse service to anyone without explanation for any reason deemed appropriate.
Technical Disclaimer
WordSharp is not liable or responsible for service delays resulting from unforeseen circumstances such as technical problems including server or connection issues that are beyond our control. We will make every effort to meet deadlines and communicate with the client in the case of technical problems. WordSharp is not liable or responsible for any damage to computer hardware or software arising from the distribution of a computer virus as a result of using the WordSharp website or system.
Termination of Service and Contractual Obligations
In the event a client violates any of the
Terms and Conditions contained herein, WordSharp reserves the right to terminate all service and contractual obligations with the client. Furthermore, WordSharp may, at its discretion, discontinue or terminate operation of its website, services, or trading name without notice at any time and for any reason.
A contract between WordSharp and the client commences as soon as the client has submitted payment for the service and WordSharp has received the payment. Receipt of payment constitutes confirmation that the project is to commence. Clients submitting a project to WordSharp are responsible for paying the invoice in full.
A cancellation requested or made by a client before the work begins will result in a full refund, less any costs incurred by WordSharp, including but not limited to bank/transfer fees and administrative fees. Should a client wish to cancel the service once a project has commenced, any refund made will be as a credit applied to the client's account and may exclude any associated costs incurred by WordSharp, including bank/transfer fees, administrative fees, and editor fees. Editor fees are charged at a rate of $32 per hour for the total number of hours spent working on the project up to and including the full cost of said project. Please note that we do not consider deliveries made later than the approximate turnaround time as grounds for a refund. The website and email communications clearly state that turnaround times are estimates. The actual delivery time is at the discretion of WordSharp and depends on the length and quality of the original text and WordSharp's in-house workflow. Refunds and guarantees are only offered in part or in full on our services where stated. Any other refund is solely at the discretion of WordSharp. Please see the
details of our proofreading guarantee for further information.
Each client is responsible for providing accurate and descriptive requirements to WordSharp at the time of submitting a project or prior to a quote being issued. These requirements form the statement of work. Failure to provide correct and accurate information in the statement of work may result in the cancellation of a transaction. Where a transaction is canceled due to a breach of these
Terms and Conditions, a refund will be offered of all money paid less any associated cost incurred by WordSharp, including bank/transfer fees and editor costs. The client assumes all responsibility for any problems, errors and issues, as well as legal liability resulting from an incorrect statement of work.
WordSharp reserves the right to cancel service to anyone when a virus is suspected in submitted files. In the case of a cancellation, a refund will be issued less any associated cost incurred by WordSharp, including bank/transfer fees, editor fees, and virus removal costs.
WordSharp reserves the right to cancel service for any reason and without explanation.
Content of Submitted Materials
Clients are advised that plagiarism and breach of copyright are serious offenses. WordSharp reserves the right to decline service to anyone whose project involves plagiarized content. In situations where copyright infringement or plagiarism is discovered or suspected after texts have been accepted for editing, clients are advised of the serious nature of said offenses and editing will not proceed.
While recognizing the right to free speech, WordSharp reserves the right to refuse to proofread, edit or format any text that advocates or incites violence, hatred or discrimination in contravention of national and international laws.
The information contained in texts edited by this service may include opinions or views that are not those of WordSharp or any person associated with this company. WordSharp is not responsible or liable in relation to the use of any information contained in texts including misleading or defamatory statements, or the infringement of third-party copyright.
Users of the WordSharp website are prohibited from posting or transmitting to the site any material that is virus-infected, unlawful, threatening, libelous, defamatory, obscene or pornographic, as well as any other material that would violate national or international law.